Washer Repair in Gardendale and Greater Birmingham

Owner-Operated

Aaron Performs Every Repair

$100 Service Call

Applied to Your Repair

90-Day Warranty on Parts and Labor

Rated on Google

Two-Hour Arrival Window

Call or Text When He Sets Off

"It fills up and then just sits there."

Water in the drum at the end of a cycle and nothing moving it. That's the drain pump, or a broken wire feeding it. On a front loader, there's one step before that: the pump filter behind the small door at the bottom front. A coin or a hair clip in there stops the pump dead, and clearing it is a ten-minute job you can do yourself. We'll happily walk you through it on the phone instead of charging you for a visit.

"It's leaking."

The water inlet valve more often than anything else, and the first question is when the water appears. A puddle that arrives as the machine fills points at the valve or a hose connection. One that arrives partway through a cycle points somewhere else, usually a pump seal or, on a front loader, the door bellows.

"It won't start at all."

On a top loader, that's the lid lock mechanism or the control board. The lock is by far the cheaper part, so we test it first. A failed board sometimes announces itself with a burnt patch you can see before a meter goes anywhere near it.

"It sounds like it's trying to walk out of the room."

Worn suspension rods on a top loader. They hold the tub, and they go gradually, so people tend to live with the noise getting worse for months before calling. Before quoting anything, we check the load and the leveling, because sometimes the machine is fine and the towels are simply all on one side.

"The clothes are still soaking after the spin."

Either it isn't reaching spin speed, or it isn't draining properly before it tries to spin. These are two different faults with two different parts, which is why we diagnose this one at the machine.

"It smells."

Front loader, nearly always, and usually not a repair at all. What to do about it is further down the page, under the door seal.

"It won't fill, or it takes forever."

The inlet valve again, or the screens behind it. This one is worth noticing early, because it comes on slowly enough that people adjust to it and never think to call.

Drain pump: our most common washer call

The part replaced most often, on both designs. It shows as water left in the drum, a cycle that stops before the spin, or a machine humming without moving anything. It's also the fault easiest to call correctly over the phone, which is what lets the part be picked up on the way instead of ordered afterward.

Water inlet valve: the one that bursts after a hard freeze

Second on the list, and the only washer part with a season. It fails two ways: slowly, as hard water builds up behind its screens, or all at once when it freezes. More on the freeze below.

Lid lock: the cheap fault that looks like a dead machine

Very often, a top-load machine that won't start or won't spin has a failed lid lock rather than a failed board. It's worth knowing before you're quoted on anything, because the two faults look identical from the outside, and the two parts are nowhere near the same money.

Control board: the one you confirm before you buy

Boards are the expensive end of a washer repair, and plenty of faults that look like a dead board turn out to be a lock, a switch, or a broken wire. Ordering a board on a guess is how a repair stops being worth doing. Sometimes the board makes it easy, with a burnt patch visible once the panel is off; otherwise, we test it with a meter.

Suspension rods: the machine that walks

On top-load machines, this is straightforward work once the top is off and the machine is leaned back, and it can add years to a washer that was heading for the curb.

Door seal: usually not a repair at all

The dirtiest part of any front-loading machine and the source of nearly every washer smell complaint we take. A torn bellows is a genuine repair. A dirty one is a cleaning problem, and saying so costs us a service call and is still the right answer.

You talk to Aaron

He'll ask what the machine is doing, the brand, and the model number. On a washer, those three answers usually narrow it to one or two parts before anyone drives anywhere.

He picks up the part on the way when he can

Fill hoses ride on the van as standard. Most other washer parts don't, and that's deliberate: instead of guessing at stock, he pre-diagnoses on the phone and picks up what he'll likely need from the parts supplier in Birmingham before he arrives. Anything he doesn't use goes straight back.

A two-hour window, and a message when he heads out

You'll never be left waiting all morning. If the job before yours runs long, you'll hear about it while it is still your window.

He puts floor protection down before anything moves

Protection goes down before the machine is moved, because a washer dragged across a vinyl floor leaves marks that outlast the repair. Then he tests every part that could be causing the fault, not just the usual suspect.

You approve the price before any work begins

You'll receive one all-in price. If the repair isn't worth doing, he'll tell you so and explain why.

It runs before he leaves

A full cycle, or enough of one to prove the fault is gone, and the old part goes on the counter so you can see what failed.

Where Aaron sees it first, and it is one part

Asked where hard water turns up in the work before anywhere else, his answer named one component: the water inlet valve screens and filters on washers. Small mesh screens sit in the valves at the back of the machine where the hoses screw on, and mineral collects on them.

What that looks like from the kitchen

A washer that has slowed down at the fill is not showing a fault code or a leak; it is simply taking longer to start than before. Worth mentioning when you book, because it changes what comes off the shelf before the van leaves.

And why he will not rank the towns for you

Asked whether he sees a difference town by town, Aaron said he is not sure of the differences by town. Set that against a utility publishing 38 to 224 across its own distribution system, and it is the accurate answer. Hardness here follows which plant feeds your street, not which town is on your envelope. Trussville, which runs its own wells, is the one town whose utility publishes descaling advice.

Prompt, and honest about the diagnosis

"Aaron was prompt, communicative, friendly, and honest when diagnosing my washer issue. Thank you, Aaron! I'll be calling you again the next time I need appliance help!"

He found the noise, and did not sell the expensive answer

"Aaron Tucker came to inspect my washer for an odd noise it is making. He figured out what is was, and he came up with a good solution. He also took the time to fix another issue while he was here. I will definitely use him again. Very honest, didn't push the high dollar solution and promised to come back if I hv to go another route. He called before he came, was on time, and left no messes!"

After the do-it-yourself attempt

"Tucker Appliance Repair was excellent. I tried repairing my washer myself and ran into some problems. Aaron had it up and going in no time. Excellent communication and incredibly professional."