$100 service call, applied to your repair · 90-day warranty · 10% military and veteran discount

Appliance Repair in Trussville, AL

◉ Our LocationGardendale, AL 35071
◷ Service CallsCall or text to schedule
$100
Service Call
✆
Applied to your repair.
90-day warranty on parts and labor.
Rated on Google.
Trussville, AL
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Washer, dryer and dishwasher repair in Trussville, by Aaron Tucker himself, $100 service call applied to the repair. Most of Trussville is on the town's own well water, and its utility tells customers to descale their appliances, which shows up on washers first.

It is worth knowing, because scale is quiet. It does not break a machine, it slows one down, and slow is easy to live with until it is not.

✔Washers, dryers and dishwashers
✔No travel charge
✔90-day warranty
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$100 service call, applied to your repair

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90-day warranty on labor and parts we supply

★

10% military and veteran discount

Where it collects

What Scale Actually Does to a Machine

Calcium and magnesium come out of solution wherever water sits still or gets heated, and they build up on whatever they land on. In a household appliance that means two places, anywhere water enters and anywhere water is heated, both covered in the section on Trussville's water further down.

Dishwasher repair by Tucker Appliance Repair
Aaron TuckerOne person · Owner-operated since 2022
The everyday work

What Comes Up Most in Trussville

Laundry first, as everywhere, but the pattern here has a cause most of the metro does not share.

01 Laundry

Trussville runs its own wells rather than taking metro water, and the town publishes a total hardness of 152 milligrams per liter. That shows up on the fill side of a machine before it shows up anywhere else. A washer that has slowed at the fill, or fills unevenly, is the call Aaron takes most often here, and the inlet valve screens are the first thing he looks at rather than the last.

02 What it does not explain

It is worth saying what this does not explain. A washer that will not drain or spin, a dryer with no heat, a dishwasher that has stopped cleaning: those are ordinary faults with ordinary causes, and the water gets blamed for them far more often than it deserves.

Its own supply

Trussville Runs Its Own Water

Trussville Gas and Water is a municipal utility. It draws from eight groundwater wells in the Tuscumbia-Fort Payne chert and Bangor limestone aquifers and supplies around 12,950 customers.

In its own published water-quality material the utility describes that water as moderately hard and high in calcium and magnesium, gives total hardness as 152 in the report covering 2024, and advises customers to flush the water heater and descale pipes and appliances. That is the utility's own position on its own supply. Not every Trussville address is on it. Some areas at the northern and southern edges are served by the Birmingham system instead, so the bill tells you which one you are on.

Anywhere water enters

Small mesh screens sit in the inlet valves behind a washer, where the hoses screw on. They exist to catch grit. Scale collects on them too, and a partly blocked screen means a machine that fills slowly.

Anywhere water is heated

Deposit builds on any surface that heats water, which over years means a water heater element or the heater in a machine that warms its own water.

What it is usually NOT

A dishwasher. Asked how often a customer reporting a broken dishwasher turns out to have a detergent, loading or hard water problem instead of a fault, Aaron's answer was one word: never. Hard water is real here, and a dishwasher complaint is still almost always a dishwasher fault.

Refrigerator repair by Tucker Appliance Repair
Owner-occupied

Who Owns the Machine Here

Trussville has the highest owner-occupancy on this map: about 92% of its homes are lived in by the people who own them, and roughly 97% of them are single-unit houses rather than anything with a shared laundry.

That changes who is on the phone. Almost every Trussville call is the person who owns the machine, decides about the machine, and pays for it, which is why repair-or-replace here is a conversation rather than a message passed to a landlord.

Where it shows up first

Asked where hard water turns up first in the work, Aaron's answer was specific, and it was not the dishwasher. It is the water inlet valve screens and filters on washers.

That is useful for two reasons. It is the smallest and simplest part of the machine to deal with, and it is the part most often replaced when it did not need to be. A slow-filling washer frequently gets a whole new inlet valve when what it needed was the screen cleaned out.

For the longer term, Aaron's recommendation is a water softener. That is a plumbing job rather than an appliance repair, but it is the honest answer to the question and it is worth having in mind if you are on the Trussville supply.

What a maintenance visit looks at, screens included

The Cahaba Project, and the rest of the town

The other thing that makes Trussville a distinct job is the Cahaba Project. The Resettlement Administration built it between 1936 and 1938: 243 single-family houses and 44 duplexes, mostly one-story cottages, now on the National Register as the Cahaba Homestead Village Historic District.

They are small houses. The useful thing to say on the phone about one of them is not what is wrong with the machine but how much room there is around it, because that is what decides how long the visit takes, and it is better known before the appointment than on the day.

The rest of the town is a different proposition. Trussville grew more than fivefold between 1980 and 2010, and the completion of I-59 and I-459 is what opened it up. Most of what stands here now went up in that period or since.

Oven and range repair by Tucker Appliance Repair
A real job

Why a Dryer Fault Here Is Often a Vent Fault

A thermal fuse is a part, and the reason it goes is usually not.

Heat that cannot leave a dryer builds up inside it, and the fuse is the component designed to give way when it does. Replace the fuse, drive off, and the cause is still in the wall. That is why a dryer that has lost its heat gets the vent checked in the same visit rather than a second appointment.

It is worth saying on a Trussville page because it is the fault that explains why the vent cleaning exists as a service at all. The fuse is a symptom.

Step by step

How the Visit Goes

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1

Before we arrive

Text a photo of the model plate if you can find it. It sits inside the door frame, under the lid, or along the bottom edge, and it decides whether the right part is already on the van.

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2

On the way

A call or a text when we are on the way, so you are not stuck at home waiting for a window.

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3

The service call

$100, covering the trip and a full diagnosis, and it comes off the repair if you go ahead. You are told what is wrong and what it costs before the job goes any further.

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4

After the repair

90 days on labor and on any part we supply. The exclusions are short and they are listed in full on the FAQs, which is the one place that carries the whole policy.

10% off for military and veterans, if you mention it when you book.
What helps before the appointment
What customers say

What Customers Say

★★★★★

A washer and a dryer, both sorted

"I can't express how pleased I am with Aaron Tucker. He was super polite and professional and he took care of my washer and dryer repairs. Great value! Completely exceeded my expectations! Thank you so much!!"

Kris Kirchler, Google review, December 2024
★★★★★

Two visits, both on the washing machine

"I have used Tucker Appliance Repair a couple of times. Both times was to repair things on my washing machine. The company is top notch, honest and fair pricing. Try them out. I don't think you'll be disappointed. I wasn't."

Ann Brewer, Google review, May 2024

Every review Aaron has, live from Google, in the customer's own words and under their own name.

FAQ

Questions From Trussville

Will descaling actually fix a slow-filling washer?

Often, yes, and it is the first thing to check. Where the screen has gone beyond cleaning, the valve is a small part and a short job.

Is my dishwasher just struggling with the water?

Almost certainly not, and the section above says why in Aaron's own words. If a dishwasher has stopped cleaning properly, it is worth having somebody look at the machine.

Would a water softener help?

It is what Aaron recommends if you are on the Trussville supply and replacing appliances more often than you think you should be. Installing one is a plumbing job, so ask a plumber what it would involve for your house.

Do you charge extra to come out to Trussville?

No. It is inside the normal service area.

How soon can you come?

Booking is usually a day or two out. If you call before noon and it genuinely cannot wait, same day is sometimes possible, but it is never promised.

Are you insured?

Insured, yes, and a certificate is available on request.

Do you cover Irondale too?

Yes.

Somebody else has already had a look at it. Will you still come?

Usually. If it has not been taken to pieces and no parts have been swapped in, it is a normal job. If it has been part-dismantled there is an extra charge for the disassembly that was not part of the repair, and you will hear that before anything starts.

Booking

Booking a Trussville Appointment

Call or text with what the machine is doing. If it is filling slowly or you can see deposit on things, say so. The parts for that are small and worth having on the van.

Tucker Appliance Repair · Gardendale, Alabama · (205) 883-9703